Where empathy meets AI
About us
We are a Grupo Werthein company created in response to the disruption brought about by digitization, generative artificial intelligence and new technologies in the business world, in a context where customers expect greater personalization and empathy from their suppliers of goods and services.
Vision
A future where artificial intelligence enhances our development and that of our clients by providing them with efficient and empathetic solutions that are close to their needs.
Mission
To provide personalized and digitally optimized Customer Journey solutions (end-to-end customer experiences) that enable companies to improve customer satisfaction, efficiency and loyalty through humanized GenIA solutions.
+10,000,000 clients
Personalization of customer experience
Digital solutions and GenIA
Cost optimization
Transformational outsourcing services
We create intelligent experiences that illuminate every interaction in today's digital world.
Services
Intelligent and empathetic automation with GenIA
End-to-End Customer Journeys
Transformative Consulting
Business Transformational Outsourcing
Servicios
Intelligent and empathetic automation with GenIA
End-to-End Customer Journeys
Transformative Consulting
Business Transformational Outsourcing
Partners
Partners
Where do we operate?
Where do we operate?
Press notes
Accelerating reinvention to support growth with AI-powered operations
Vodafone reinvents customer service using gen AI
Top 10 Use Cases for Contact Center AI with Generative Agents
AI Contact Centre Automation Trends Set to Dominate 2025
